Episode Completion interviews must be submitted when a member has
Successfully completed treatment and is not continuing in a service that requires NC-TOPPS
Been discharged at the program initiative
Refused treatment
Not received any services for 60 days
Transitioned to a service that does not require NC-TOPPS
Moved out of area or changed to different LME/MCO
Been incarcerated or institutionalized
Passed away
If a member returns after an Episode Completion Interview has been submitted, the assigned QP from the provider agency should complete an Initial Interview for the new episode of care.