Becoming an NC-TOPPS User – Creating a new account (Video)
Go to the NC DHHS NC-TOPPS 2.1 website and click “Create New NC-TOPPS User Profile.”
Sign up using your work-assigned e-mail and work phone number.
Do not use personal e-mails. Information contained in NC-TOPPS has Protected Health Information and Personal Information and should not be shared on personal emails.
Answer the questions including the security questions.
Receive a user name assigned to you at this time.
Remember this user name and password. You will need them to gain access to the NC-TOPPS system.
Follow the onscreen instructions to select LME/MCOs and provider agencies.
When choosing an agency, use the dropdown box and pick an existing provider and address.
Once your request has been accepted, you will be notified by e-mail.
To get a more detailed demonstration on this process watch the below video, “How to Create a NC-TOPPS User Account”.