Instructor

Understanding I/DD and Innovation Waiver TCM Training

This course provides Care Management staff with a foundational understanding of Intellectual and Developmental Disabilities (I/DD) and North Carolina’s 1915(c) […]

System of Care TCM Training

In this course you will define System of Care, describe the three tiers of System of Care, identify how Child […]

One Team, One Goal TCM Training

After this course you will be able to define integrated health and health promotion, describe how value-added services contribute to […]

Justice and Journey TCM Training

This course equips learners to understand the unique needs, barriers, and strengths of justice-involved individuals across care settings. By the […]

Situational Awareness and Hands on Safety TCM Training

This course provides information on infection control and prevention practices, including proper hand hygiene, appropriate use of personal protective equipment […]

Motivational Interviewing Introduction TCM Training

Learning Outcomes What you should be able to do after this course

Philosophy of Care Management TCM Training

With the completion of this course, you will recognize the purpose of care management is to improve whole person quality […]

Supporting Members Through a Crisis TCM Training

This course provides care managers with the foundational skills and knowledge needed to recognize and respond to both behavioral health […]

Ethics, Confidentiality, and Legal Responsibilities in Healthcare TCM Training

After completing this course you will be able to recognize a member’s right to informed consent, develop an appreciation for […]

Up In Smoke TCM Training

This course is designed to educate learners on evidence-based tobacco cessation practices, environmental risks, and referral pathways, with a focus […]

Understanding TBI and TBI Waiver TCM Training

This course will discuss identifying types of traumatic brain injuries (TBI), how TBI affects functional abilities, families and caregivers, TBI […]

Medicare 101 TCM Training

This course provides Care Managers with foundational training on understanding and navigating the Medicare program. Learners will review Medicare eligibility, […]

NC-TOPPS Training

This is a new version of our NC-TOPPS training. If you have any questions or need help contact the Vaya […]

IRIS Incident Report Provider Training

Supports Intensity Scale (SIS)

The Supports Intensity Scale (SIS) Assessment Training is a one-hour basic introduction into what the SIS assessment is and how […]

Building Health Equity

This free, self-paced training opportunity provides an overview of health equity research, guiding principles, and terminology. In this virtual course, […]

Overview of NC Health Plan Services

The Overview of NC Health Plan Services training informs participants about: Basic benefits for all NC Medicaid health plans NC […]

Quality Management Training

Transition to Community Living Local Barriers Committee Training

The TCL Local Barriers Committee (LBC) Training is an annual training for all service providers that serve the TCL population. […]

Registry of Unmet Needs

This training course is for the Registry of Unmet Needs

Peer Bridger Discharge Tracking Application Training

Pathways to Permanency

What is Pathways to Permanency? The Pathways to Permanency project aims to coordinate efforts between Vaya, County DSS offices, and […]

1915(i) Waiver Training

Medicaid Managed Care Provider Training

Prevention and Population Health Program Provider Training