Who to Contact with NC-TOPPS Questions
Contact NC-TOPPS at nctopps@ncsu.edu for:
- Assistance with passwords and personal account issues
- Deleting an episode submitted in error
- Updating incorrect information entered such as the wrong date of birth or record number
Contact MCO superusers at NCTOPPS@vayahealth.com for:
- Switching members between providers (a Release of Information form must be provided with the request)
- Obtaining CNDS #s and locating LME/MCO record numbers
- Error messages
Contact your Agency superusers for:
- Finding episodes completed by QP “in-house”
- Switching between QPs at same provider