Common Terms and Acronyms
Throughout this training you will come across the following terms and acronyms
- MCO – Managed Care Organization
- PHI – Protected Health Information
- MH-Mental Health
- SU-Substance Use
- QP – Qualified Professional – for purposes of NC-TOPPS, any person responsible for conducting NC-TOPPS interviews
- DEU – Data Entry User
- Member – Person receiving services, also called consumer or client
- Zixmail – Secure e-mail system used by Vaya Health
- ROI-Release of Information, also may be called Consent to Release Information
- CDW-Consumer Data Warehouse-web-based portal that provides information about consumers served through the public MH/DD/SAS system.