Benefits of NC-TOPPS
There are a number of benefits for providers using NC-TOPPS
- The individual report can help drive Child and Family Team or Adult Recovery Team discussions on progress and planning
- NC-TOPPS provides supporting documentation for service requests
- The dashboard provides a look at agency site and service outcomes
- NC-TOPPS provides data for driving service and agency quality improvement
- Data can be used to establish benchmarks for internal monitoring and network or state comparisons
- Positive agency outcomes can be a good marketing tool with community stakeholders
- The simple query report provides basic member and provider demographic and service information
The following items are DMH/DD/SAS benefits
- Monitor outcome performance by service, provider, LME/MCO and statewide
- Provides data to meet SAMHSA block grant monitoring requirements
- Provides data on state mental health/substance use system performance for the public, N.C. DHHS leadership and the Legislature